(1) : Whether the selected package of goods contains the accessories required by the buyer, [single flashlight] does not include batteries and chargers.
(2) : The receiving address is correct! Our shipments are delivered in accordance with the address left by the background buyer by default, if there is any change, please inform us!
Product quality problems:
Warranty: All flashlight products, the minimum warranty time is one year, the product warranty period starts from the date of issue
All our products are fully inspected. If the buyer receives the goods and finds any problems, please contact us in time within 24 hours. The round-trip postage is described as follows:
(1) : The buyer receives the goods within 7 days of the quality problem, the round-trip postage to bear the store!
(Please pay the freight first when you send, our company does not accept any collect; We received the broken goods will help you replace the goods and return the freight money to you.
(2) : Within 7~15 days, the postage must be borne by the buyer!
(3) : 15 days after the return postage is borne by the buyer!
Attention:
Because the lithium battery is a consumable product, the battery please receive the goods to check whether the battery is used normally, and in the future use of standard use, without protection lithium battery is strictly prohibited to clean the power consumption, be sure to keep the battery still have more electricity to charge
As long as the power is not exhausted, it can be used for a long time, because the battery does not have memory, there is no life span, and the battery is exhausted once.
Whether with or without a protective battery, if it is idle for a long time, it needs to be stored with electricity, otherwise self-discharge may cause the battery to break.
If there is no problem within 24 hours of receiving the goods, it will be considered normal. If the battery is found to be faulty after 24 hours, the warranty will not be given. Please pay attention to the buyer
Incomplete receipt of goods:
The buyer must confirm whether the package is in good condition before signing the goods.
Under the premise of intact packaging, if the buyer finds that the goods are missing, please do the following:
(1) : Immediately weigh the goods, pay attention to put back all packaging! [The store is weighed before delivery, in order to facilitate customer verification]
(2) : Return the package of goods to its original appearance and take photos with a digital camera
Send the package tracking number and the actual weight of the goods, as well as the existing packaging pictures to the after-sales service, we will check the package information and reply!
Receipt of damaged goods:
All our products are strict before delivery, all goods are qualified finished products!
If the buyer finds that the goods are damaged, it must be caused by express transportation, do not sign! Because once signed, the express will default to no problem, and then go back to the theory will not help! For your sake and mine, remember to check before signing!
Warm reminder:
1, our products are not perfect boutique, please do not ask for a complete beautification on the surface of the product, after all, all employees are handmade one by one. But we guarantee that in the low profit at the same time, we will do our best to good product quality, this is our commitment to you.
2, the products are shot in natural light, as far as possible to let the product show its own color, but it will inevitably be affected by many factors such as weather, light, display color difference, there will be a certain color difference, this situation is not considered a quality problem. Customers who have this concern should be sure to ask before purchasing.
4, each product will be inspected before shipping! However, it is inevitable that the product will still produce bad situations in the hands of customers. Factory quality problems, we promise: can be returned. Our profit has been controlled at a low, to run the main amount, can not afford the postage toss back and forth (after all, this is not Taobao). If you encounter any bad ones, please keep them properly and return them to us after accumulating a certain amount. We will clean up your return as appropriate, deduct the money from the shipment or send it back to you with the shipment. Therefore, the cost of returning the goods should be borne by the customer yourself, and all the returned freight to collect will be rejected. Thank you for your cooperation!
5. It should also be noted that the returned products and packaging must be complete and clean. Self-disassembly, man-made damage will not be returned or replaced, we receive the returned products, will be inspected, confirmed to be in good condition, will immediately arrange return or replacement.
